If you have questions email us!
ALL swatch RENTALS And restyles are suspended
during the current pandemic .
(all discount codes cannot be combined with any other offer Not available for use on swatches or rentals of any type)
We are currently processing orders in order of receipt
Due to Covid-19.
We are carefully limiting contact with others. Styling in a careful protective manner! Extended time is needed for shipping and production. * Shipping services cannot guarantee
time in transit time as normally quoted
ORDER NOW the schedule is filling up for Fete galante, masquerades, theaters,conventions....
NOTE discounts are not retroactive
if you do not add them EXACTLY AS SHOWN
we can not change the order.
*Handling charge applies to all orders.
ALL Codes are case sensitive you must use all capitals
minimum $ order
Note surface/basic during holidays is not guaranteed to arrive in time for holidays or during government crisis, pandemic, weather etc .
* things during or following holidays, sales or high volume times of the year can take 6-12 weeks or longer before they ship.
You are welcome to ask where you fall in line!
Priority and express will BE more reliable
EXPRESS it the only guaranteed method and still has extended times.
We have a rush add on per wig . THIS can be purchased on the insurance upgrades and more page or all products page.
Should you need items fast please contact us before you order to discuss items and wear date. Wear date (or rehearsal date/tech rehearsals are the wear date not the performance) clearly marked on your order in the comments.
ALWAYS provide wear date on your order comments checkout!
DO you want to do layaway ask us how!
Allow a moment for pages to load as
We are trying a new site version.
Now you can enlarge the menu and pages
on mobile devices to click buttons the menu on the left is by era and the small box on the upper right on mobile view is the menu !
Any Discount you qualify for is not retro active If you do it enter it we can't change your order
If you wish to ship partial orders to more than one receiver please order separately
(1 addressee per order only)
WE SHIP WORLDWIDE !
(load your cart and
totals/ options is calculated for you)
Please contact us prior to purchase as service times vary and can take 6 -12 weeks based on orders previously received, holidays etc. We also have a rush service add on during expedited need times (these are processed outside of normal work days hours.
BUT we need to discuss if it is possible under your need timeline BEFORE purchase.
If you have questions email us!
Questions on ordering?
1. Go to the wig page of each item you wish to order
2.Place your item in the cart put the color # and any comments in the box next to the exclamation.
3. Hit the grey add to cart button below the box
4. Fill the cart with every item you wish to buy from each wig/hair piece page
5.Scroll to the top and bottom of the wig or hairpiece page once finished filling the cart
6. Add the state and country in the appropriate boxes.
7.Hit check out button
8.It will take you to the payment page and you can complete your purchase!
9. ALL our wigs come fully dressed/styled (by our stylists) and ready to wear. You only need to lift to fluff the curls that might get mussed in shipping.
10. WE USE and sell BIG SEXY HAIR by SEXY HAIR CONCEPTS and HARD HEAD by BED HEAD finishing spray for non-movable hold!
11. If you have questions upon receipt of your order ASK before you alter the wig. WE can help.
Wigs and hairpieces are non returnable due to health and safety laws
We reserve the right to cancel the order for any reason.
We are not responsible for usps failures or foreign post,customs delays,
acts of nature,war, pandemic.
Or other selected delivery forms delay.
Please contact customs or the shipping entity with your concerns.
In the event of delay or damage please contact the delivery service
with your tracking number and inquiry for assistance.
Buyers are responsible for safe acceptance provisions.
If the buyer cannot provide a safe acceptance location please
leave a note for the delivery agency. Buyer assumes sole responsibility to
receive their package at a secured location
or request the postal service delivery changed on usps.com or on a note on your door or mailbox by their signature. However this is the shipping agents discretion.
Replacements will only be supplied after the insurance claim is filed and payment is granted on claim provided the insurance is purchased by the buyer or included insurance amount (services like express or some priority). * A insurance payment will only occur if you the buyer purchase insurance for your whole order and if it is granted by the postal company.
Insurance for loss or damage is required to be purchased for your protection . You may waive that right if you purchase and by default accept sole responsibility for safe intact acceptance.
Swatches not returned within 3 weeks forfeit rental cost and transfers ownership to the renter. Swatch rental is not subject to ANY discounts.
Swatch rentals must be received back BEFORE the code is given to purchase items. . Buyer may use the code on future items if expedited order is needed . No refunds for swatch rentals under any circumstances. You or a friend must use it via a custom 1 time credit code for purchase of a wig or hairpiece on the website.
Shipping and receiving can be reached at
all delivery questions should be sent to this department!
NO REFUNDS, ONLY STORE CREDIT
on ALL orders
Express or rush order options can be added!
*not for use with other discounts
Discount not retroactive after purchase is submitted
All codes are case sensitive